Hello everyone.
Last week I ordered a CTW XMAX CQB from Evike.com. Not my retailer of choice, but they were the only ones stocking CTWs at the time. I got the gun earlier this week and have been able to put about 6 rounds through it so far. I just typed up an RMA request form and thought I'd share it with you all, in case anyone else has this problem or knows of any causes or solutions.
Items in question:
The CTW
The Charger
(they sent me the orange one)
The Battery
Detailed Reasons for Return:
CTW: Upon receiving the gun, I plugged in the 11.1V lipo, inserted a loaded magazine, and pulled the trigger. It shot one time before the blue light started flashing, indicating a low battery. When I pulled the trigger again nothing happened, but I could hear a quiet high-pitched electronic hum. I tried a 9.6v and a 10.8v battery as well, neither would cycle the gun.
Charger: I plugged the charger into the wall and plugged the battery into it. Nothing happened, no lights went on. I tried multiple working outlets and wiggled the power cord, this did not help either. Finally I used the car adapter and got the battery charging that way. So the only thing that is wrong with the charger is the wall adapter.
Battery: I left the battery plugged in until the lights on the charging unit started to blink, indicating that it had switched to trickle charging and the battery was full. I put the battery back in the CTW and opened the gun, exposing the gearbox. I pulled the trigger a few times and the gears cycled as they should. Then I closed the gun, loaded a magazine in, and fired. Again, I only got about 3 shots off before the low battery indicator came on. After this, I put the battery back in the charger until it was charged again, then put it into a KWA M4. The gun shot fine at first, but the battery died within an hour of very light use.
Conclusion: I know for sure that the wall adapter to the charger does not work. The battery does not seem to be able to hold a charge either. As far as the CTW goes, I worry that it is some defect in the ECU. Either that or the battery I ordered (recommended to me specifically for the CTW by an evike sales person) is incompatible with the gun, or simply does not work.
RMA END
I want to believe it's just the battery but for two things:
1. The gears cycled just fine before I closed the gun.
2. I could only get off 3 shots with the battery charged fully, and my KWA cycled just fine for the first 45 minutes.
Any help or insight is much appreciated.
Last week I ordered a CTW XMAX CQB from Evike.com. Not my retailer of choice, but they were the only ones stocking CTWs at the time. I got the gun earlier this week and have been able to put about 6 rounds through it so far. I just typed up an RMA request form and thought I'd share it with you all, in case anyone else has this problem or knows of any causes or solutions.
Items in question:
The CTW
The Charger
(they sent me the orange one)
The Battery
Detailed Reasons for Return:
CTW: Upon receiving the gun, I plugged in the 11.1V lipo, inserted a loaded magazine, and pulled the trigger. It shot one time before the blue light started flashing, indicating a low battery. When I pulled the trigger again nothing happened, but I could hear a quiet high-pitched electronic hum. I tried a 9.6v and a 10.8v battery as well, neither would cycle the gun.
Charger: I plugged the charger into the wall and plugged the battery into it. Nothing happened, no lights went on. I tried multiple working outlets and wiggled the power cord, this did not help either. Finally I used the car adapter and got the battery charging that way. So the only thing that is wrong with the charger is the wall adapter.
Battery: I left the battery plugged in until the lights on the charging unit started to blink, indicating that it had switched to trickle charging and the battery was full. I put the battery back in the CTW and opened the gun, exposing the gearbox. I pulled the trigger a few times and the gears cycled as they should. Then I closed the gun, loaded a magazine in, and fired. Again, I only got about 3 shots off before the low battery indicator came on. After this, I put the battery back in the charger until it was charged again, then put it into a KWA M4. The gun shot fine at first, but the battery died within an hour of very light use.
Conclusion: I know for sure that the wall adapter to the charger does not work. The battery does not seem to be able to hold a charge either. As far as the CTW goes, I worry that it is some defect in the ECU. Either that or the battery I ordered (recommended to me specifically for the CTW by an evike sales person) is incompatible with the gun, or simply does not work.
RMA END
I want to believe it's just the battery but for two things:
1. The gears cycled just fine before I closed the gun.
2. I could only get off 3 shots with the battery charged fully, and my KWA cycled just fine for the first 45 minutes.
Any help or insight is much appreciated.